Return and Refund Policies.
All purchase are final. TheHumbleMan Menswear do not do any refund or return.
This policy is applicable for all purchase made via and TheHumbleMan Menswear physical store.

Exchange Policies
TheHumbleMan Menswear do provide ONE TIME Local Exchange Service if you change your mind about your purchase or need a different size. This policy is valid except for non-exchangeable items. Kindly refer to the Exchange policy & Frequent Q&A for more details.

Exchange Policy for Online Purchase
We do provide One Time Free Local Exchange via courier service.
This free service is only valid for online purchases, and it is not valid for promotion item(s) and none-exchangeable item(s).
Exchange via courier service for promotion item(s) can be arranged as courier charged.
Item must be exchanged within 7 calendar days from receiving items.
Item must not be altered, washed, used nor damaged & packaged in original condition for return.

We do provide the flexibility of exchanging Online Purchase item(s) in store if you'll like to fit on before effecting the exchange..

Frequent Q&A for online service

How does it works to exchange items that I bought online?
1. Inform us the item(s) that you'll like to exchange
2. We'll arrange for courier to pick up the item(s) from you at no cost.
3. Upon receiving the item(s), we'll pack and ship the new item(s) that you chose at no cost. Terms and Conditions for exchange apply.

How long does it takes?
It'll normally take 3 working days for local delivery and up to 2 weeks for international flat rate delivery. We've DHL express service that will greatly shorten delivery time to 5 working days. Kindly note that due to Covid 19 condition, we are expecting longer delivery lead time for some countries.
Local courier pickup service is only available Monday - Friday & they generally do not dispatch on Sunday and public holiday.

What happened if I like nothing else on the website or in-store?
We'll issue a Gift Card that is valid for 3 months and all gift card is only valid for one time usage.

What happened if my new item(s) cost more than the exchanged item(s)?
You can top up the difference.

What happened if my new item(s) cost less than the exchanged item(s)?
We'll issue a Gift Card that is valid for 3 months and all gift card is only valid for one time usage.

What items are none-exchangeable items?
Due to hygiene concerns and suppliers' requests, the below items are non-exchangeable:
4.Item that are altered, washed, used nor damaged & not packaged in original condition.